Upon completing the reservation form, you will receive a confirmation email with an invoice. Please review, sign, and submit the form to info@magiktheatre.org or to Adriana Gonzales at adriana@magiktheatre.org.

A 25% deposit (full amount) must be paid 30 days from the date your confirmed your reservation. Seating is based on availability and payments received.

The remaining balance must be paid on the day of your reserved field trip performance. We highly advise arriving early to process your payment and receive your tickets. In order to avoid any delays or crowding in the theatre, advance payment is preferred.

FORM OF PAYMENTS ACCEPTED

Check – Make checks payable Magik Theatre

Mail to
Magik Theatre
Attn: School Coordinator
420 S Alamo Street
San Antonio, TX 78205

Credit Card – To make payment, please contact Adriana Gonzales at adriana@magiktheatre.org or call at (210) 227-2751 x 101

Cash – We kindly ask to drop off your cash payment in person at the box office. Do not mail cash payments.

FORM OF PAYMENTS NOT ACCEPTED

• • Money Orders
  • Purchase Orders

We understand that your needs may change over time, so please let us know of any changes (increase or decrease in tickets) on your reservation two (2) weeks prior to your reserved field trip performance.

Please note, that if an order is not changed, we will assume that you would like to keep your existing reservation as is and will receive a final invoice.

We kindly ask you to respond two (2) weeks before your selected reserved field trip performance to confirm tickets and final headcount.

No adjustments to your order are allowed on the day of the performance. No refunds or exchanges.

To cancel your reservation, you are required to contact info@magiktheatre.org or Adriana Gonzales at adriana@magiktheatre.org 30 days before your performance date.

Magik Theatre does not provide refunds or exchanges for unused tickets or anyone absent on the day of the performance. If you would like to cancel your reservation, contact us 30 days prior to your performance date.

If you have made a payment and canceled 30 days prior to the performance, refunds will take 4-6 weeks to process. The 25% non-refundable deposit does not apply.

Please read the following options carefully and communicate our policies to your parents prior to attending.

PARENTS/CHAPERONES SEATED WITH THE GROUP:  

If you want the parents to be guaranteed a seat with your group, you must include the parents in your adult ticket request at the time of your group reservation.

Teacher/coordinator must collect the $15 per ticket from the parent(s) and payment must be included in your final payment to the box office. We recommend giving parents a payment submission deadline (3 weeks before your reservation date).

ONSITE TICKET PURCHASES

TICKETS WILL NOT BE SOLD AT THE DOOR/BOX OFFICE TO PARENTS

All tickets must be purchased and arranged in advance if parents are allowed to sit with their child(ren) if tickets are arranged with initial reservation. Teachers are responsible to notify parents that tickets will not be available onsite the day of field trip performances.