The Magik Theatre does not offer refunds on ticket purchases. However, if you are not able to attend a show, please contact us 24 hours in advance and we will apply your reservation to another performance date if possible.
Late Seating Policy
Unless you have purchased Reserved Magik Season Tickets, weekend seating is first-come, first-served. We are committed to starting our performances on time, so we strongly recommend padding your travel time to allow for parking and for arrival at the theatre at least 30 minutes before show time. Doors will open one hour before show time for weekend performances. We want all of our patrons to enjoy the show from beginning to end, so we ask that latecomers be courteous to other guests and quiet as they take their seats. Did we mention arriving early? We can’t stress it enough!
Weekday Morning Show Availability and Seating
Please call ahead before making your online reservation. Due to school cancellations and other circumstances, some weekday shows may not occur.
Individual reservations for our weekday shows will be seated in an assigned area of the theatre due to the large field trip groups that attend these performances. Upon arrival, please check in at the box office and we will be happy to assist you with finding your seat.
Season Ticket Cancellation Policy
You may use coupons or ticket vouchers to purchase tickets by phone. Please call our box office at (210) 227-2751 and mention the coupon code when making your purchase.